Right now it’s spread across
all of this.

Before Heald competes with any app, it competes with a folder of discharge papers, a phone full of screenshots, and a memory that has to hold every date and dosage.

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“The doctor used a bunch of terms I didn’t fully understand, and I nodded along because I didn’t want to ask twice.”

The words

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“Every specialist has a different portal and password, and none of them talk to each other. When we moved, we started from zero.”

The logins

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“I couldn’t remember when my daughter’s last vaccination was or what dose my dad is on, so I guessed.”

The gaps

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“Nobody sat down and explained any of this in a way that made sense especially not in my first language.”

The distance

Simple Consierge Ealo

Heald is your health concierge. Ealo is your guide.

Nine years old or ninety. First language or fifth. Reading on a phone or through a magnifier. Ealo walks everyone through it the same friendly way, and that friendliness does real work: screen reader support, large type, and adjustable reading levels are built in from the first tap, not buried in a settings menu.

One timeline, from birth forward.

Connect a provider once and Heald pulls the record in, sorts it by date, and keeps it. Switch between the people you manage without switching accounts.

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2026 · March

Annual physical

Bloodwork normal. Vitamin D low, supplement started.

2025 · August

Tetanus booster

Td, left arm. Next due 2035.

2023 · June

Wisdom teeth removed

All four. No complications noted.

2019 · April

Moved states, care restarted

Records from two previous providers imported.

2011 · —

Childhood immunizations

Full schedule complete.

2026 · March

COPD flare, discharged

Nebulizer four times daily, five-day steroid course.

2026 · Jan

Medication review

Seven active prescriptions across three prescribers.

2025 · Nov

Advance directive filed

Healthcare proxy named. Copy stored in Heald.

2025 · Sept

Fall, hip x-ray

No fracture. Physical therapy referral.

2019 · —

COPD diagnosis

GOLD 2, group B at diagnosis

2026 · Feb

Sports physical

Cleared for soccer. Form sent to school.

2025 · Oct

Strep throat

Amoxicillin, 10 days. Completed.

2025 · Aug

Immunizations current

School requirement met through grade 6.

2022 · May

Peanut allergy confirmed

Epinephrine auto-injector prescribed.

2017 · —

Birth record

Full-term. Newborn screening normal.

Nothing to retype

Records arrive from provider systems in the formats they already use, so the timeline fills itself. Anything Heald can’t reach an old paper file, a note from a clinic abroad you can manually upload or take a photo, and it lands in the same place.

Read it at the level that makes sense to you.

Every record can be rewritten in plainer language without losing what it actually says. Move the slider and watch the same discharge summary change.

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Discharge summary · Pulmonology · 14 Mar

Rosa’s record

Pt presents w/ acute exacerbation of COPD, GOLD stage 2. Initiated on nebulized albuterol/ipratropium q6h and a 5-day course of prednisone 40 mg PO daily. Sat 93% on RA at discharge. F/u pulmonology 2 wks.

Reading level

Clinical, as written

Tap any term to see what it means, in the same language you set for the app.

For the person everyone else calls.

If you’re the one booking the appointments, tracking the medication schedule, and answering “what did the doctor say” for the whole family this is the part other record apps skip.

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Family health tree

One account for everyone you care for. Manage records for your minor children directly. For adult family members a spouse, a parent their records are visible only when they choose to share access with you.

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Proxy and delegated access

If you’re authorized to manage someone’s records as their healthcare proxy or legal guardian you can extend a named, time-limited view to others involved in their care. Access is logged, dated, and revocable at any time.

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Advance directive repository

Directives, proxy forms, and end-of-life wishes stored with the rest of the history, so they’re findable at the moment somebody actually needs them.

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Send a record to a new provider

Pick what to share, generate a link, and set when it expires. The new specialist sees the history without you filling in the same intake form for a third time.

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Health insights

Plus+

Plain-language summaries across a whole history, trend views, and help navigating what to ask at the next appointment. Informational only Heald doesn’t diagnose or treat.

You decide who sees it, and you can take it back.

Sharing a record shouldn’t mean losing track of it. Every view is logged, every share has a name attached, and nothing stays open longer than you allow.

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Encrypted end-to-end

Records are encrypted in transit and at rest, on the same infrastructure Solverein already runs for clinical and legal record handling.

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Biometric login by default

Face or fingerprint on every open. No shared passwords, no session left sitting on a family tablet.

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Every share is revocable

One tap ends access, immediately, whether it went to a doctor, a lawyer, or a relative.

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Built to work regardless of income, insurance, or where you are.

Heald launches in seven languages, and the language you read your records in is the language the explanations come in, too.

English

Español

Deutsch

Français

Italiano

Português

हिन्दी

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Low-bandwidth mode

The timeline loads on a weak connection. Records you’ve opened stay readable offline, which matters most in a waiting room with no signal.

No insurance needed

Heald isn’t tied to a plan or a health system. Losing coverage or switching carriers doesn’t cost you your history.

Adjustable reading level

Set it once and every record, definition, and summary follows your lead and separately follows theirs, for anyone you share with.

Screen reader and large type

Full support for system accessibility settings, tested at the sizes people actually use when reading a medication label.

We invite you to our Free Limited Trial.

Storing your records, sharing them, and understanding them are not the paid part.

Limited Free Trial

$0/mo

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Everything you need to get a complete, portable record in one place and keep it there.

$0 / user / month

Start for Free

Unlimited record storage across every provider you connect

Lifetime health timeline for you and the people you support

Plain-language explanations and a trusted medical dictionary

Enhance your health knowledge with our built-in medical library

Adjustable reading levels per ADA standards

Selective sharing, expiring links, and the full access log

7 languages supporting your native language

Biometric login and encrypted storage

** Limited free trial, no card required take advantage of this offer

The questions people actually ask.

Isn’t this what my hospital’s app already does?

A hospital portal shows what that hospital has on file. If you’ve seen a specialist outside the system, moved, changed insurance, or had a child treated somewhere else, that portal is showing you one slice. Heald follows the person, not the building across providers, across states, across countries.

Can I trust an app with something this personal?

Fair question, and the answer should be checkable rather than promised. Records are encrypted in transit and at rest, login requires your face or fingerprint, and every single view of your record is written to an access log only you control. Any share can be revoked in one tap.

Is this just one more app to manage?

It’s meant to replace the banker's box and the five portal logins, not become a sixth. Once a provider is connected, records arrive on their own. The work is in the first few minutes, and after that the timeline maintains itself.

Can Heald tell me what’s wrong with me?

No, and it won’t try. Heald organizes your history and explains what’s in it in language you can read. It doesn’t diagnose, doesn’t treat, and doesn’t replace a conversation with a licensed provider. What it can do is make sure you walk into that conversation with the whole record.

I’m 22 and healthy. Why would I need this?

Usually because of a deadline rather than a diagnosis: a sports physical and concussion history due before tryouts, an immunization record for a lease or a new school, an intake form at the first doctor you’ve picked yourself. Starting the file now means never rebuilding it from three offices later.

What happens to my records if I stop using Heald?

They’re yours. You can export your full history at any time in a standard format a new provider can read, and you can delete your account and its contents outright. Neither is behind a paid subscription.

Start with whatever you have.

Connect one provider or photograph one discharge paper. The timeline builds from there.

Free

iPhone and Android

Seven languages

Simple Consierge Ealo