“The doctor used a bunch of terms I didn’t fully understand, and I nodded along because I didn’t want to ask twice.”
Right now it’s spread across
all of this.
Before Heald competes with any app, it competes with a folder of discharge papers, a phone full of screenshots, and a memory that has to hold every date and dosage.
“Every specialist has a different portal and password, and none of them talk to each other. When we moved, we started from zero.”
The logins
“I couldn’t remember when my daughter’s last vaccination was or what dose my dad is on, so I guessed.”
The gaps
“Nobody sat down and explained any of this in a way that made sense especially not in my first language.”
The distance
Heald is your health concierge. Ealo is your guide.
Nine years old or ninety. First language or fifth. Reading on a phone or through a magnifier. Ealo walks everyone through it the same friendly way, and that friendliness does real work: screen reader support, large type, and adjustable reading levels are built in from the first tap, not buried in a settings menu.
One timeline, from birth forward.
Connect a provider once and Heald pulls the record in, sorts it by date, and keeps it. Switch between the people you manage without switching accounts.
Get the app2026 · March
Annual physical
Bloodwork normal. Vitamin D low, supplement started.
2025 · August
Tetanus booster
Td, left arm. Next due 2035.
2023 · June
Wisdom teeth removed
All four. No complications noted.
2019 · April
Moved states, care restarted
Records from two previous providers imported.
2011 · —
Childhood immunizations
Full schedule complete.
2026 · March
COPD flare, discharged
Nebulizer four times daily, five-day steroid course.
2026 · Jan
Medication review
Seven active prescriptions across three prescribers.
2025 · Nov
Advance directive filed
Healthcare proxy named. Copy stored in Heald.
2025 · Sept
Fall, hip x-ray
No fracture. Physical therapy referral.
2019 · —
COPD diagnosis
GOLD 2, group B at diagnosis
2026 · Feb
Sports physical
Cleared for soccer. Form sent to school.
2025 · Oct
Strep throat
Amoxicillin, 10 days. Completed.
2025 · Aug
Immunizations current
School requirement met through grade 6.
2022 · May
Peanut allergy confirmed
Epinephrine auto-injector prescribed.
2017 · —
Birth record
Full-term. Newborn screening normal.
Nothing to retype
Records arrive from provider systems in the formats they already use, so the timeline fills itself. Anything Heald can’t reach an old paper file, a note from a clinic abroad you can manually upload or take a photo, and it lands in the same place.
Read it at the level that makes sense to you.
Every record can be rewritten in plainer language without losing what it actually says. Move the slider and watch the same discharge summary change.
Get the appDischarge summary · Pulmonology · 14 Mar
Rosa’s record
Pt presents w/ acute exacerbation of COPD, GOLD stage 2. Initiated on nebulized albuterol/ipratropium q6h and a 5-day course of prednisone 40 mg PO daily. Sat 93% on RA at discharge. F/u pulmonology 2 wks.
Rosa came in because her COPD flared up. She was started on a breathing treatment every six hours and a five-day course of a steroid, prednisone 40 mg, taken by mouth once a day. Her oxygen was 93% on room air when she left. She should see the lung doctor again in two weeks.
Rosa’s long-term lung condition got worse for a while. She’s using a breathing machine four times a day, and taking one steroid pill a day for five days to bring the swelling in her airways down. Her oxygen level was fine without extra oxygen when she went home. She needs to see the lung doctor again in two weeks.
Rosa’s lungs got worse. Now she is getting better.
Use the breathing machine 4 times a day.
Take 1 steroid pill each day for 5 days.
See the lung doctor in 2 weeks.
Reading level
Clinical, as written
Tap any term to see what it means, in the same language you set for the app.
COPD — chronic obstructive pulmonary disease. A long-term condition where the airways are narrowed, which makes it harder to push air out of the lungs. It doesn’t go away, but it can be managed, and flare-ups are treated as they happen.
Nebulized — the medicine is turned into a fine mist so it can be breathed in through a mask or mouthpiece, rather than swallowed as a pill.
Prednisone — a steroid that reduces swelling. In a lung flare-up it’s used for a short course, usually a few days, to calm the inflammation in the airways.
PO — short for the Latin per os, meaning by mouth. It simply means you swallow the medicine.
q6h — every six hours, around the clock. That works out to four doses a day.
For the person everyone else calls.
If you’re the one booking the appointments, tracking the medication schedule, and answering “what did the doctor say” for the whole family this is the part other record apps skip.
Try for FreeFamily health tree
One account for everyone you care for. Manage records for your minor children directly. For adult family members a spouse, a parent their records are visible only when they choose to share access with you.
Proxy and delegated access
If you’re authorized to manage someone’s records as their healthcare proxy or legal guardian you can extend a named, time-limited view to others involved in their care. Access is logged, dated, and revocable at any time.
Advance directive repository
Directives, proxy forms, and end-of-life wishes stored with the rest of the history, so they’re findable at the moment somebody actually needs them.
Send a record to a new provider
Pick what to share, generate a link, and set when it expires. The new specialist sees the history without you filling in the same intake form for a third time.
Health insights
Plus+
Plain-language summaries across a whole history, trend views, and help navigating what to ask at the next appointment. Informational only Heald doesn’t diagnose or treat.
You decide who sees it, and you can take it back.
Sharing a record shouldn’t mean losing track of it. Every view is logged, every share has a name attached, and nothing stays open longer than you allow.
Get the appEncrypted end-to-end
Records are encrypted in transit and at rest, on the same infrastructure Solverein already runs for clinical and legal record handling.
Biometric login by default
Face or fingerprint on every open. No shared passwords, no session left sitting on a family tablet.
Every share is revocable
One tap ends access, immediately, whether it went to a doctor, a lawyer, or a relative.
Built to work regardless of income, insurance, or where you are.
Heald launches in seven languages, and the language you read your records in is the language the explanations come in, too.
English
Español
Deutsch
Français
Italiano
Português
हिन्दी
Low-bandwidth mode
The timeline loads on a weak connection. Records you’ve opened stay readable offline, which matters most in a waiting room with no signal.
No insurance needed
Heald isn’t tied to a plan or a health system. Losing coverage or switching carriers doesn’t cost you your history.
Adjustable reading level
Set it once and every record, definition, and summary follows your lead and separately follows theirs, for anyone you share with.
Screen reader and large type
Full support for system accessibility settings, tested at the sizes people actually use when reading a medication label.
We invite you to our Free Limited Trial.
Storing your records, sharing them, and understanding them are not the paid part.
Limited Free Trial
$0/mo
$0 / user / month
Start for FreeUnlimited record storage across every provider you connect
Lifetime health timeline for you and the people you support
Plain-language explanations and a trusted medical dictionary
Enhance your health knowledge with our built-in medical library
Adjustable reading levels per ADA standards
Selective sharing, expiring links, and the full access log
7 languages supporting your native language
Biometric login and encrypted storage
** Limited free trial, no card required take advantage of this offer
The questions people actually ask.
Isn’t this what my hospital’s app already does?
A hospital portal shows what that hospital has on file. If you’ve seen a specialist outside the system, moved, changed insurance, or had a child treated somewhere else, that portal is showing you one slice. Heald follows the person, not the building across providers, across states, across countries.
Can I trust an app with something this personal?
Fair question, and the answer should be checkable rather than promised. Records are encrypted in transit and at rest, login requires your face or fingerprint, and every single view of your record is written to an access log only you control. Any share can be revoked in one tap.
Is this just one more app to manage?
It’s meant to replace the banker's box and the five portal logins, not become a sixth. Once a provider is connected, records arrive on their own. The work is in the first few minutes, and after that the timeline maintains itself.
Can Heald tell me what’s wrong with me?
No, and it won’t try. Heald organizes your history and explains what’s in it in language you can read. It doesn’t diagnose, doesn’t treat, and doesn’t replace a conversation with a licensed provider. What it can do is make sure you walk into that conversation with the whole record.
I’m 22 and healthy. Why would I need this?
Usually because of a deadline rather than a diagnosis: a sports physical and concussion history due before tryouts, an immunization record for a lease or a new school, an intake form at the first doctor you’ve picked yourself. Starting the file now means never rebuilding it from three offices later.
What happens to my records if I stop using Heald?
They’re yours. You can export your full history at any time in a standard format a new provider can read, and you can delete your account and its contents outright. Neither is behind a paid subscription.